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How to resolve general video related issues on gillitv

Welcome to Gilli TV Support page. We really appreciate the efforts our users make to report non functioning videos or missed episodes for different TV serials, so we have developed this forum facility to assist them in batter way.

Before submitting your support request related to videos and other issues on the site make sure you have already tried following solutions.

  1. If you see contents were removed, you may try login to see if the contents are available.
  2. For non working video, make sure you are already logged in and then try again, as after login you may get fresh contents that may be coming through cache otherwise.
  3. If problem persists try refreshing the page 2,3 times by pressing CTRL + F5 key if you are on PC
  4. If you are still experiencing problems try different web browser as there can be multiple web browsers on PC, Mobiles and Tablets so changing browser may also work for you
  5. In the end if nothing worked so far if available you can try different PC or Mobile
  6. After that you are good to post a support request to our contact forum, so that our technical team can look into the issue and can resolve it ASAP
  7. To contact us best available option is the chat window visible on bottom left of the website.

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    You may give feedback and suggestion regarding the site improvement or events/ programs you want to see on this site. As this site is still in beta phase so you may face some broken links and missing videos however we are working hard to improve the quality of service and with your feedback ans suggestions we can make it a better place for you people.

    S. Jones.