[Resolved] How to resolve general video related issues

Videos Forums Help & Support How to resolve general video related issues

This topic contains 22 replies, has 12 voices, and was last updated by  admin 7 months ago.

  • Author
    Posts
  • #384130

    admin
    Keymaster

    Welcome to Gilli TV Support forum. We really appreciate the efforts our users make to report non functioning videos or missed episodes for different TV serials, so we have developed this forum facility to assist them in batter way.

    Before submitting your support request related to videos and other issues on the site make sure you have already tried following solutions.

    1. If you see contents were removed, you may try login to see if the contents are available.
    2. For non working video, make sure you are already logged in and then try again, as after login you may get fresh contents that may be coming through cache otherwise.
    3. If problem persists try refreshing the page 2,3 times by pressing CTRL + F5 key if you are on PC
    4. If you are still experiencing problems try different web browser as there can be multiple web browsers on PC, Mobiles and Tablets so changing browser may also work for you
    5. In the end if nothing worked so far if available you can try different PC or Mobile
    6. After that you are good to post a support request to our support forum, so that our technical team can look into the issue and can resolve it ASAP

    Kindly create a new post in order to mention any issues that you cannot resolve using above solution

    Click Here to create new post/topic in this forum

  • #389126

    mdrezaul
    Participant

    After 11/25/2017 no video is loading for Star Jalsha ! All others working fine.Thanks

    • #390987

      admin
      Keymaster

      Mdrezaul, this issue is now resolved, also you should create new support ticket in support forum for issues in watching videos.
      Thanks.

  • #406155

    mimi2742
    Participant

    Videos for sheematekha arent working properly. Perhaps they were removed. Is it possible to upload then again? From 12/9 to 12/13

  • #406942

    mimi2742
    Participant

    Videos of the serial seemarekha from zee bangla arent working. Is there any other way I can watch videos from 12/9-12/14?

  • #406993

    Waqas
    Participant
  • #514317

    Harsu Mahara
    Participant

    how can I watch season 2 of suvreen guggle

  • #520983

    Md Rajon
    Participant

    নতুন episode দেখতে পারি না কেন সমস্যা থাকলে সমাধান করে দেন ভাই

  • #521609

    Md Rajon
    Participant

    কিভাবে সব পব দেখতে একটু বলে দেন

  • #524189

    jian95
    Participant

    The process you give to solve the problem I did follow all of them and the outcome is nothing!!! Why can’t I watch episode as per my wish!! Whenever I try to watch previous episodes, all the time it saw the video not found! And why so? Please fix this bug.

    • #524814

      admin
      Keymaster

      Hello Jian,

      Kindly mention the tvshow who’s previous episodes you are trying to watch. We will try our best to make them available for you.

  • #525631

    arun.dahale
    Participant

    Player not working

    • #527368

      badal sd
      Participant

      banumothir khel and om namah shivay can’t see pls help

  • #526375

    Nafisa Ganguli
    Participant

    I cannot watch Zee Bangla serial. It said “ unsupported video format”

  • #530696

    badal sd
    Participant

    Amloki 11 may can’t play pls help

  • #530698

    badal sd
    Participant

    devon ke dev can available for me

  • #530761

    badal sd
    Participant

    Video will be available shortly.Amloki ep this writing how do see pls telk me

  • #531343

    Nargis Ahmed
    Participant

    Zee Bangla Bhanumotir Khel Episode 124 does never start in chrome nor in firefox.

  • #531368

    ShahnazBilling
    Participant

    Unfortunately Rangiye Diye Jao and Amloki, episodes starting in May, are not working for me. Any reason why? I tried logging in and out, other shows are working as well. Any help please?

    • #532788

      admin
      Keymaster

      Shahnaz, kindly mention what browser you are using to watch the video, and also operating system and platform like mobile, tablet or desktop computer etc. Also mention the link to the video where you face this issue.

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